Leadership
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James R. Flinton, Chief Executive Officer
Mr. Flinton is the Chief Executive Officer of T3i Group, a position he assumed in September, 2009. He was previously the Vice President of Customer Care at Avaya, Inc. where he also served in senior positions responsible for Supply Chain, M&A Integration and IT Applications. He also served as Vice President and Chief Information Officer at Lucent Technologies Enterprise Networks. Mr. Flinton is a graduate of Syracuse University and the Advanced Management Program at The Fuqua School of Business at Duke University.
Kenneth C. Dolsky, Senior Vice President
Kenneth C. Dolsky is Program Director for T3i Group’s InfoTrack Division, where he oversees all programs and research activities, including publication of the division’s three primary offerings: InfoTrack for Enterprise Communications, InfoTrack for Converged Applications and InfoTrack for Unified Communications. He brings to his current role over 30 years of experience across a wide spectrum of disciplines in the telecommunications industry. His expertise includes new product and market development, program and customer contract management, customer care and customer satisfaction measurement. During his career, Ken has led projects involving the development of client financial support sales tools, research based reshaping of client product and service market strategies, and financial and functional analyses of service offerings. Prior to joining T3i Group, Ken held a number of management positions with AT&T. Most recently, he was a manager in Customer Care Operations for AT&T’s Consumer and Business IP based services, where he specialized in performance management and quality improvement. Ken has a B.S. from Rutgers College in Physics and a Masters in Management Science and Operations Research from Steven’s Institute of Technology.
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