T3i Tactics: Product Comparison Tools

T3i Group offers unparalleled, comprehensive comparison and research tools focused on the business communications market. Our tools include TelecomTactics, Collaboration Tactics and the Unified Communications Client Comparison tool. T3i Tactics tools make it easy for providers and enterprises to analyze offers in terms of clear, well organized “benchmarked” features. Information is presented in a side-by-side comparison format including assessments of strengths and weaknesses. Clients also have call-in access to T3i Group’s analysts to help them gain additional insights supporting sales efforts or internal purchases.

TelecomTactics

TelecomTactics has been highly valued by manufacturers, channels, enterprises and governments as a source for unbiased, accurate information since 1989. Virtually every major telecom manufacturer relies on the TelecomTactics tool for uniform comparisons of more than 700 telephony products and applications, including:

  IP PBX / PBX / KEY Systems   Unified Messaging/Voice Mail   Wireless Handsets
  IP Telephones   Mobile Clients   Desktop Tools
  Contact Center/ACD   In-building Wireless  Softphones
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Collaboration Tactics

Software-as-a-Service (SaaS) and premises‐based collaboration technologies encompass a very broad range of capabilities and options. Enterprises investigating offers require a complete view of the market with standardized metrics for comparisons. Providers need detailed comparisons to differentiate their offers. Collaboration Tactics meets both sets of needs by comparing more than 250 audio, video and web conferencing systems and services from more than 70 vendors. Categories include:

  Audio Conferencing Systems   Video Telepresence Systems    Video Conferencing Services
  Desktop/Personal Video Conferencing
     Systems 		 Premises ‐based Web Conferencing
     Solutions 		  Web Conferencing Services
  Desktop Server‐based Enterprise Video
     Products 		  Video Multipoint Control Units  Video Phones
  Room/Group Video Conferencing
     Systems 		  Audio Conferencing Services   Web/USB Cameras
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UC3 (Unified Communication Client Comparison Tool)

The Unified Communication Client Comparison tool provides in‐depth, functional, side‐by‐side comparisons of the 11 leading UC clients, including those from Microsoft, Cisco and IBM. The feature density, complexity and functional interactions of these clients make comparisons very difficult without standardized metrics and side-by-side comparison capabilities. The tool details 450 functional, operational, pricing and packaging features, including strengths and weaknesses in the following categories:

  Presence & Contact Management   Voice Mail Integration   Pricing & Packaging
  Instant Messaging   Enterprise Workflow Integration   Configurations
  IM Federation   Speech Recognition   Security/Encryption
  Telephony   E‐mail Integration   Device Compatibility
  Desktop Video   Calendar Integration   SDKs & APIs
  Conferencing/Collaboration   Compatible Mobile, Web, Phone Clients Architecture & Scalability
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